For questions about becoming a COVID-19 vaccine provider, you must first coordinate with your organization or jurisdiction. Please email your CDC Immunization Information Systems (IIS) point of contact or [email protected] immunization program for more information.
Frequently asked questions
About my COVID Locating Health Provider Platform account
How do I get my account registration invite email resent?
How do I change the point of contact for my account?
Changes to the point of contact for your account must be coordinated through your jurisdiction. If you need assistance please contact us for help.
Using the COVID Locating Health Provider Portal
What do I do if the file upload tab is missing?
At this time the file upload tab is only available to jurisdiction or organization level accounts. If you are a secondary contact for the location, you will not be able to see the file upload tab. We are working on updating this to allow all accounts to access the file upload tab. Check back for updates or contact us for help.
My location's information/inventory status is wrong, how do I fix it?
If you are the person assigned to manage data entry through this program (you have a COVID Locating Health Provider Portal account), follow the instructions for managing your location information or entering your COVID inventory / flu inventory.
If you are not the person assigned to manage data entry through this program, find out who in your organization is or contact us.
How do we get the ✅appointments available on Vaccines.gov?
Appointment availability data is pulled into Vaccines.gov via API for providers who can adhere to the Smart Scheduling FHIR specification laid out here. If you have published your end points or would like to discuss integration contact us.
Our team is currently working on additional updates to appointment availability data. Check back for more information!