Contact us & FAQ
- 1-833-748-1979 (M-F, 8am – 8pm ET)
For questions about becoming a COVID-19 vaccine provider, you must first coordinate with your organization or jurisdiction. Please email your CDC Immunization Information Systems (IIS) point of contact or [email protected] immunization program for more information.
- Changes to the point of contact for your account must be coordinated through your jurisdiction. If you need assistance please contact us for help.
- At this time the file upload tab is only available to jurisdiction or organization level accounts. If you are a secondary contact for the location, you will not be able to see the file upload tab. We are working on updating this to allow all accounts to access the file upload tab. Check back for updates or contact us for help.
- A vaccine location may not appear for a variety of reasons. See How COVID vaccines display or How Flu vaccines display for details.
- If you are the person assigned to manage data entry through this program (you have a COVID Locating Health Provider Portal account), follow the instructions for managing your location information or entering your COVID inventory / flu inventory.
- If you are not the person assigned to manage data entry through this program, find out who in your organization is or contact us.
- If your location gets allotment from both the state and a federal pharmacy program, see entering COVID inventory as a federal partner.
Appointment availability data is pulled into Vaccines.gov via API for providers who can adhere to the Smart Scheduling FHIR specification laid out here. If you have published your end points or would like to discuss integration contact us.
Last modified 6d ago