Create your COVID Locating Health Provider Portal account

Who should use this guide

• Providers who are COVID-19 vaccine administrators and have received a registration email from Vaccines.gov inviting them to set up a COVID Locating Health Provider Portal (Provider Portal) account. COVID-19 vaccine providers can add flu vaccine stock information for their location after they complete the initial account set up.

Create your account

➡️ Find your registration email

As a COVID-19 vaccine provider, you should receive an email from [e-mail] inviting you to create a COVID Locating Health Provider Portal account. This invitation will expire after 7 days.

Registration email for the COVID Locating Health Provider Portal

Troubleshooting your registration email

• Check your email spam, junk folder, or search your inbox for emails from [e-mail].

• Check if your link has expired. Registration links older than 7 days, will expire. You will receive reminder emails with new links every 5 days.

• Still need help? Contact us.

➡️ Enter account email address and create password

Enter your account's email address, this must be the email address that received the registration email. You may then create a password.

Screenshot of account creation

Tips for creating a secure password:

• Use upper- and lower-case letters (e.g., Aa)

• User 8 or more characters

• Use a number (e.g., 1234)

• Use a symbol (e.g., !@#?)

• No guessable password (e.g., Password123!)

• No password containing part of username

• No password containing first or last name

➡️ Select the COVID-19 vaccines your location(s) will administer

This step is optional during setup. If you do not know which vaccines you will be administering at the time of sign up, you may skip this step and visit enter location information when you're ready.

Select vaccine(s) from the drop down. Your selected vaccines will appear under VACCINES ADDED.

If you need to remove a vaccine, click the small X to the right of the vaccine name.

Vaccines selected at this phase will be added to all locations listed in your account.

This is only for COVID-19 vaccines, flu vaccines can be added through the portal after the initial setup. Visit the flu set up page for more information.

Screenshot of provider setup screen

➡️ Choose how you are going to report into Vaccines.gov

You have two options for reporting. This choice determines how many accounts you will be able to create for your organization.

The Your Locations box will show location(s) currently listed on Vaccines.gov for your organization.

Screenshot of location setup question

Option 1: Report on behalf of all locations listed on your Provider Setup page

This option limits you to one account.

Option 2: Each location is responsible for reporting their own information

This option allows you to have 2 user accounts per location. Registration emails will be sent to the email addresses listed for primary and backup location contact from Section B of the Provider Agreement. You and the two additional contacts will have accounts.

If you select option 2, you will see the following screen confirming the additional accounts that will be sent registration emails.

Screenshot of additional location contacts

➡️ Click Save at the bottom of the page

Once you have selected your vaccines and your reporting designation, save your preferences by selecting the Save button.

When you have completed provider setup you will be brought to https://covid.locating.health/login to login with your username and password. Visit Login instructions if you need help with this step. You will also receive the confirmation email below.

Tip: Bookmark this page https://covid.locating.health/login so that you know where to go in the future!

Congratulations, you have set up your COVID Locating Health Provider Portal account!